One of his main concerns with the two top candidates was their ability to lead the team. Lead from the standpoint or understanding that the role no longer focused on them, but more so on the team. Because of things he observed during his time managing both Curtis and Nigel, he did not believe they were the best fit for that role.
Lyndon, when your team does well it's their achievement, when they don't do well, it's your fault" - Fenwick Reid (Executive Chairman)
The other observation was that Lester seemed ready to accept the responsibility of team failure and mentorship more than his other two colleagues. Both Curtis and Nigel had a fixed focus on individual achievement which he felt was fine and an asset to the team and company. However, it was not what was required for the role of a sales leader.
An assessment should be done with this person assessing his/her leadership capabilities. This will help set the stage for the type of development plan the company has to put them on.
2. Middle Management Leadership Training
Just look at Brian Lara & The West Indies
Shelve the ego!